{"id":2,"date":"2025-11-05T16:49:17","date_gmt":"2025-11-05T16:49:17","guid":{"rendered":"https:\/\/www.temperatur.nu\/butik\/?page_id=2"},"modified":"2026-10-31T09:23:53","modified_gmt":"2026-10-31T09:23:53","slug":"om-butiken-kopvillkor","status":"publish","type":"page","link":"https:\/\/www.temperatur.nu\/butik\/om-butiken-kopvillkor\/","title":{"rendered":"Om butiken, frakt &amp; k\u00f6pvillkor"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Om f\u00f6retaget<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">temperatur.nu \u00e4r mitt hobbyprojekt <a href=\"https:\/\/www.temperatur.nu\/info\/storyn-bakom-temperatur-nu\/\">sedan 2001<\/a>. Jag heter Erik Freiholtz Jern och sk\u00f6ter sajten p\u00e5 fritiden; formellt st\u00e5r mitt bolag EFZ Holding AB bakom (org.nr 559040-1062, Bl\u00e4stadsgatan 12, 589 23 Link\u00f6ping). Mejla mig p\u00e5 support@temperatur.nu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>F\u00f6retagsinformation:<\/strong><br>EFZ Holding AB<br>Bl\u00e4stadsgatan 12<br>589 23 Link\u00f6ping<br>Organisationsnummer: 559040-1062<br>E-post: <a href=\"mailto:support@temperatur.nu\">support@temperatur.nu<\/a><br>Telefon: 070-798 05 15 (jag kan tyv\u00e4rr inte ge support eller tips per telefon, mejla mig i f\u00f6rsta hand. Till vardags arbetar jag som l\u00e4kare.)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>F-skatt:<\/strong> Registrerad<br><strong>Momsregistrerad:<\/strong> Ja<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Frakt &amp; leverans<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Jag skickar i f\u00f6rsta hand med <strong>PostNord brev<\/strong>. St\u00f6rre paket skickas med <strong>DHL Service Point<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fraktkostnader<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Fri frakt:<\/strong> n\u00e4r du handlar f\u00f6r minst 400 kr (jag v\u00e4ljer PostNord eller DHL)<\/li>\n\n\n\n<li><strong>PostNord brev:<\/strong> 29 kr<\/li>\n\n\n\n<li><strong>DHL Service Point:<\/strong> 79 kr<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Best\u00e4llningar som skickas som brev levereras normalt direkt till brevl\u00e5dan. DHL-f\u00f6rs\u00e4ndelser levereras till n\u00e4rmaste ombud. Du f\u00e5r alltid e-post n\u00e4r din best\u00e4llning har skickats.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jag kan byta frakts\u00e4tt om det beh\u00f6vs f\u00f6r att paketet ska komma fram s\u00e4kert och i rimlig tid.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Leveranstid<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Normalt skickas best\u00e4llningar inom <strong>2\u20135 arbetsdagar<\/strong>. I undantagsfall kan leveranstiden bli n\u00e5got l\u00e4ngre. Du f\u00e5r alltid e-post n\u00e4r best\u00e4llningen skickats.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Leveransadress<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Varor skickas till den adress du anger i kassan. Kontrollera att adressen \u00e4r korrekt; jag ansvarar inte f\u00f6r leveransproblem orsakade av felaktigt angiven adress.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Betalning<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Betalning sker via <strong>Swish<\/strong>, <strong>PayPal<\/strong> eller <strong>faktura<\/strong>.<br>Jag f\u00f6redrar betalning via Swish d\u00e5 det \u00e4r billigt och smidigt f\u00f6r mig som s\u00e4ljare.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Betalningsvillkor<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Vid fakturabetalning g\u00e4ller <strong>30 dagars betalningsvillkor<\/strong> om inget annat anges. Vid f\u00f6rsenad betalning kan dr\u00f6jsm\u00e5lsr\u00e4nta och p\u00e5minnelseavgift tas ut enligt g\u00e4llande lag.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">K\u00f6pvillkor<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c5ngerr\u00e4tt<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Enligt lagen om distansavtal har du 14 dagars \u00e5ngerr\u00e4tt. Hos mig f\u00e5r du <strong>30 dagar<\/strong>, r\u00e4knat fr\u00e5n dagen du tog emot varan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vill du \u00e5ngra k\u00f6pet mejlar du support@temperatur.nu inom 30 dagar och skriver vilken best\u00e4llning det g\u00e4ller. Skicka sedan tillbaka varan senast 14 dagar efter ditt mejl. Du betalar returfrakten.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Du f\u00e5r tillbaka hela beloppet, inklusive frakten du betalade (upp till kostnaden f\u00f6r det billigaste frakts\u00e4ttet), senast 14 dagar efter att jag f\u00e5tt ditt besked. Jag betalar tillbaka n\u00e4r varan har kommit fram, med samma betals\u00e4tt som du anv\u00e4nde.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Du f\u00e5r g\u00e4rna packa upp och prova varan. Har den anv\u00e4nts mer \u00e4n s\u00e5 och d\u00e4rf\u00f6r minskat i v\u00e4rde kan jag dra av f\u00f6r v\u00e4rdeminskningen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Reklamation och garanti<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Du har <strong>tre \u00e5rs reklamationsr\u00e4tt<\/strong> enligt konsumentk\u00f6plagen. Fel som visar sig inom tv\u00e5 \u00e5r efter leveransen r\u00e4knas som ursprungliga fel, om jag inte kan visa n\u00e5got annat. Reklamera inom rimlig tid efter att du har uppt\u00e4ckt felet. Inom tv\u00e5 m\u00e5nader r\u00e4knas alltid som i tid.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dessutom l\u00e4mnar jag <strong>tre \u00e5rs garanti<\/strong>: slutar varan fungera inom tre \u00e5r vid normal anv\u00e4ndning lagar jag den eller skickar en ny, utan att du beh\u00f6ver visa att felet fanns fr\u00e5n b\u00f6rjan. Garantin g\u00e4ller inte skador av yttre \u00e5verkan, fukt inne i reportern eller egna ombyggen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mejla support@temperatur.nu och beskriv felet, g\u00e4rna med en bild. Vid ett godk\u00e4nt fel betalar jag returfrakten och lagar varan, skickar en ny eller betalar tillbaka pengarna.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Minder\u00e5riga<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c4r du under 18 \u00e5r beh\u00f6ver du godk\u00e4nnande fr\u00e5n en v\u00e5rdnadshavare f\u00f6r att handla.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Personuppgifter<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Dina personuppgifter anv\u00e4nds endast f\u00f6r att behandla din best\u00e4llning, hantera betalning och leverans, samt f\u00f6rb\u00e4ttra din upplevelse p\u00e5 webbplatsen.<br>Jag sparar inte fler uppgifter \u00e4n n\u00f6dv\u00e4ndigt och delar dem bara med dem som beh\u00f6vs f\u00f6r att genomf\u00f6ra k\u00f6pet, till exempel PayPal och fraktbolaget.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L\u00e4s mer i <a href=\"https:\/\/www.temperatur.nu\/butik\/integritetspolicy\/\">integritetspolicyn<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Till\u00e4mplig lag och tvist<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Alla k\u00f6p regleras av <strong>svensk lag<\/strong>.<br>Om n\u00e5got mot f\u00f6rmodan skulle bli fel vill jag alltid l\u00f6sa det s\u00e5 snabbt och smidigt som m\u00f6jligt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jag har tidigare drivit ett st\u00f6rre e-handelsbolag och skickat \u00f6ver 100 000 best\u00e4llningar utan att n\u00e5gonsin beh\u00f6va ha med Allm\u00e4nna reklamationsn\u00e4mnden (ARN) att g\u00f6ra. M\u00e5let \u00e4r att det ska f\u00f6rbli s\u00e5 \u2013 n\u00f6jda kunder och enkla l\u00f6sningar \u00e4r mitt motto!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Skulle vi \u00e4nd\u00e5 inte komma \u00f6verens har du naturligtvis alltid r\u00e4tt att f\u00e5 \u00e4rendet pr\u00f6vat av <strong>Allm\u00e4nna reklamationsn\u00e4mnden (ARN)<\/strong>, och jag f\u00f6ljer deras rekommendationer.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Om f\u00f6retaget temperatur.nu \u00e4r mitt hobbyprojekt sedan 2001. Jag heter Erik Freiholtz Jern och sk\u00f6ter sajten p\u00e5 fritiden; formellt st\u00e5r [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Om butiken, frakt &amp; 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